Payment, collection, shipping (uk ONLY) & Returns

PAYMENT

I accept all major credit & debit cards as well as Paypal payments. If you'd prefer to pay with Bacs or cheque please give me a ring on 07443 585845.

COLLECTION FROM STUDIO

You are very welcome to collect your order from my studio at Gallery 45 in Felton. Just select “Pickup” at the checkout, then get in touch via phone/email and we can sort out a convenient time. If you order a print and you’d like it framed (while you wait) that’s no problem. I have a range of frame sizes and styles which can be purchased when you visit.

SHIPPING - UK ONLY

UK PACKING & POSTAGE (to a single destination) - £3.80

(Don’t forget to use code FREEPOST40 at the checkout for free postage on orders of £40+).

Your item will be carefully packaged using a range of sustainable, re-used and recycled materials. I aim to dispatch orders within 3 working days. On the very rare occasion I am out of stock I will need to place an order with my printer, and this might take up to 7 working days. I will always let you know if this is the case. Please feel free to contact me if you are in a particular hurry and I will see what I can do.

You will receive a confirmation email once I have received your order, and another email once it has been dispatched.

I use Royal Mail Tracked 48, so you should receive a tracking email once your parcel is on its way.

RETURNS

If your order arrives faulty or damaged I will offer a full refund/exchange once the unopened item is returned and I will refund the cost of posting the faulty item back to me.

If you change your mind that's fine, please just send it back. Unfortunately I can't cover postage in this instance.